Privacy Notice

Privacy Policy
Last Updated: April 2016

This website or mobile application (“Site”) is owned and operated by StoneAge Outdoor Living, LLC. The goal of this Privacy Policy is to inform you about the information we gather about you‚ how we use and share that information‚ and how we safeguard that information. This Privacy Policy applies to information collected via this Site.  

Your use of this Site‚ and any disputes arising from it‚ are subject to this Privacy Policy as well as our Terms of Use and all of its dispute resolution provisions‚ including arbitration‚ class action waiver‚ limitation on damages‚ and choice of law.

Collection of Your Information

Information You Provide to Us
We collect personal information from you when you interact with us via this Site. Personal information is information that identifies you or is reasonably linked to you. The personal information we may collect includes your name‚ email address‚ mailing address‚ shipping address‚ phone number‚ and payment card information. When you ask us to ship an order‚ we collect the information you provide to us‚ such as the name‚ billing address‚ shipping address‚ and phone number of recipients. Here are some examples of ways in which you may choose to interact with us:

  • Creating an personal account on our Site;
  • Making an online purchase from us;
  • Requesting customer service or otherwise contacting us;
  • Submitting a story‚ testimonial‚ rating or review‚ or other content to the Site for possible posting on the Site;
  • Participating in a contest‚ sweepstake‚ promotion‚ or survey;
  • Opting in to a text message program; or
  • Otherwise submitting personal information to us

Information from Other Sources
We also may collect information about you from third party sources. The information we collect from third party sources may include things like demographic information and purchase preference information. The third party sources may include public databases‚ social media platforms‚ data append services‚ data sharing cooperatives‚ and others.

Automated Information Collection
We receive and store certain types of technological information when you interact with our Site‚ our emails‚ and our online advertisements. This information is intended to help our Site work properly‚ to help us evaluate use of our Site‚ and to support our website analytics and marketing campaigns. Here are some examples of such information:

  • We may collect technical information like your internet protocol address‚ your device operating system and browser type‚ the address of a referring website‚ if any‚ and the pages you view on our Site.
  • We use “cookies” to recognize you as you use or return to the Site. This allows us to provide a continuous and more personalized shopping experience for you. A cookie is a small text file that a website or email may save to your browser and store on your computer‚ tablet or smartphone.
  • We may also use web beacons (also called pixel tags or clear gifs). These web beacons allow us to know if a certain page was visited‚ an email was opened‚ or if ad banners on our Site and other sites were effective.

Use of Your Information
StoneAge Outdoor Living uses your information to offer and provide our products and services and to support our core business functions. These include order or service fulfillment‚ internal business processes‚ marketing‚ authentication‚ loss and fraud prevention‚ public safety and legal functions. Here are some examples of the ways in which we use your information:

  • To fulfill your requests for products and services and communicate with you about those requests;
  • To register and service your account;
  • To administer surveys‚ sweepstakes‚ contests‚ and promotions;
  • To provide customer service and alert you to product information‚ including recalls;
  • To help us improve and customize our service offerings‚ websites‚ and advertising;
  • To send you information about our products‚ services‚ and promotions via various channels including email; and
  • To protect the security or integrity of our websites and our business.

We may use your personal information to allow you to send messages to a friend through this Site. By using this functionality‚ you are telling us that you are entitled to use and provide us with your friend’s name and email address.

To accomplish these purposes‚ we may combine personal and non-personal information we collect with offline information‚ including information from third parties

Disclosure of Your Information to Third Parties
We disclose your personal information to third parties with your prior consent or under the following circumstances:

Service Providers
StoneAge Outdoor Living may share your personal information with service providers and other third parties who need access to your information to provide operational or other support services‚ such as payment processors‚ shipping agents‚ product fulfillment vendors‚ and companies that help us improve our product and service offers and our Site. We require our service providers to keep your information secure. In addition‚ unless otherwise disclosed to you‚ our service providers are not authorized to use or disclose your personal information for their own marketing purposes.

Legal Requirements‚ Safety‚ and Loss Prevention
StoneAge Outdoor Living may disclose your personal information in other special circumstances. For example‚ we may provide personal information about you to regulatory authorities and law enforcement officials in accordance with applicable law‚ when we otherwise believe in good faith that the law requires it‚ or to respond to requests from government authorities. There may be instances when we may use or disclose your personal information in order to protect or defend the legal rights‚ property or operations of StoneAge Outdoor Living or our employees or agents; to protect the rights‚ privacy‚ safety or security of users‚ members or others; to protect against fraud; and to allow us to pursue available remedies or limit the damages that we may sustain.

Business Transfers
StoneAge Outdoor Living may transfer any information we have about you in connection with a merger or sale (including transfers made as part of insolvency or bankruptcy proceedings) involving all or part of StoneAge Outdoor Living or as part of a corporate reorganization or stock sale or other change in corporate control.

Your Choices
If you would like to opt out of StoneAge Outdoor Living promotional emails‚ please follow the unsubscribe link at the bottom of each such email.
If you contact us by email or mail‚ please be sure to include your full name‚ the types of communications you would like to receive or not receive‚ and your contact information.
Please allow a reasonable time for your preferences to be processed. It may take up to 10 days to process your requests related to email and 2-4 weeks to process other requests.

Please be aware that‚ even if you opt out of receiving marketing communications from us‚ we may still contact you for transactional purposes such as customer service‚ product information‚ service notices‚ or recalls. We may also contact you with questions or information regarding your order‚ such as regarding order status‚ shipment‚ or refunds.

Disabling Cookies
Most web browsers allow you to exercise control over cookie files on your computer by erasing them‚ blocking them‚ or notifying you when such a file is stored. Please take a look at your particular browser for instructions on this function. You can choose to browse our Site without accepting our Site’s cookies. These cookies allow us to recognize you from page to page‚ and they support your transactions with us. Without these cookies enabled‚ you may not be able to complete a purchase or take advantage of certain Site features.

Children’s Online Privacy Protection Act Compliance
We are in compliance with the requirements of COPPA (Children’s Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.

Information Security
StoneAge Outdoor Living maintains reasonable and appropriate physical‚ administrative‚ and technical controls to protect your personal information. For example‚ we use Secure Sockets Layer (SSL) technology‚ the industry standard in transferring information‚ to process orders. While we work very hard to protect your privacy‚ no method of security is guaranteed to be effective‚ and we cannot be responsible for the actions of those who may gain unauthorized access to your personal information. StoneAge Outdoor Living, LLC makes no warranties‚ expressed‚ implied or otherwise‚ as to the ultimate effectiveness of our reasonable and appropriate safeguards.

Changes to this Privacy Policy
StoneAge Outdoor Living may update this Privacy Policy from time to time. Please check this Privacy Policy periodically for changes. We will also notify you of material changes on this Site.


Your personal information may be stored and processed in the United States or any other country in which StoneAge Outdoor Living or its service providers maintain facilities. By using this Site‚ you consent to the transfer of information to countries outside of your country of residence‚ including the United States‚ which may have different data protection rules than in your country. This Site is controlled and operated by us from the United States and is not intended to subject us to the laws or jurisdiction of any state‚ country or territory other than that of the United States.

Request to Opt-Out of Third Party Marketing:
We may make portions of our e-mail lists available to carefully screened companies whose products or services might interest you. If you prefer to have your name withheld from these lists‚ please send an email to
General Privacy Questions: If you have questions about this Privacy Policy‚ please use our Contact Us Form or send an email‚ including your name and mailing address‚ to

Item Info & Pricing reserves the right to change item pricing or information at any time. As a result, prices on our website may not be accurate. If an item is ordered off of the internet before we have updated our prices, the purchaser will be notified and given the option to cancel or pay the difference. If the price of an item is lowered after a purchase is made, StoneAge Outdoor Living will not refund the difference to the customer. reserves the right to change item pricing or information at any time. As a result, prices on our website may not be accurate. If an item is ordered off of the internet before we have updated our prices, the purchaser will be notified and given the option to cancel or pay the difference. If the price of an item is lowered after a purchase is made, StoneAge Outdoor Living will not refund the difference to the customer.

In some instances, we may show a picture that does not exactly match the product but helps illustrate what it will look like. Some examples include Brick Oven Pizza ovens that come in different sizes but look the same, griddles where we display a 12 inch set but offer other sizes, etc. In these instances, we will ship you the item you order (even if it may be slightly different than the image). Please check the product information and specs before you purchase. If you have any questions about a product please use our Contact Us Form or send an email to: